Terms and Conditions

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Terms and Conditions


All times are based on the time CLEARED funds are received and Checkout is completed.

Royal Mail Orders are generally despatched within one working day of receipt of cleared funds. In the event that we are unable to meet this schedule, we will email you with the expected despatch date.
UK Carrier Orders received by 11.00am will be shipped same day. Orders after this time are not guaranteed to leave same day.
Other Carrier Orders by carrier outside of the UK have NO guarantee to leave same day, but could be next day. This depends on the carrier and varies from day to day.

Please see www.royalmail.com for typical delivery times

Right to Cancel / Faults

  1. Buyers have a right to cancel their purchase (UK and EU only) within 7 days of receipt providing the item is complete (including packaging) and unused.
  2. Buyers are encouraged to begin mediation with the seller as soon as any fault is found.
  3. After initial contact the seller will ascertain whether the item can be returned or replaced, or if in the case of a fault, if there is anything that can be done to cut expense.
  4. In the event of a return, please refer to the Returns Procedure.